For assistance with flight booking or inquiries, you can always call +1-844-987-7017.
Philippine Airlines (PAL), the country’s flag carrier, is widely acclaimed for its exceptional service and extensive network, connecting the Philippines to numerous global destinations. Renowned for providing a seamless travel experience, understanding their baggage policy is essential for avoiding unexpected fees, adhering to weight and size limits, and ensuring a hassle-free journey. This guide offers a comprehensive overview of Philippine Airlines’ baggage allowances, restrictions, and tips for efficient luggage management.
Baggage Allowance Overview
Philippine Airlines’ baggage policy ensures clarity regarding free baggage allowances (FBA) and excess baggage charges (EBC) for domestic and international flights. Here’s what travelers need to know:
- Check-in Baggage Size: Maximum combined dimensions (L + W + H) should not exceed 62 inches (158 cm).
- Weight Limits: Standard per-piece weight ranges from 23 kg (50 lbs) to 32 kg (70 lbs) based on ticket class.
Free Baggage Allowance (FBA)
- Economy Class:
- Supersaver: 2 pieces, up to 23 kg (50 lbs) each.
- Saver: 2 pieces, up to 25 kg (55 lbs) each.
- Premium Economy (Select Routes): 2 pieces, 25 kg (55 lbs) each.
- Business Class: 2 pieces, up to 32 kg (70 lbs) each.
Carry-On Baggage Policy
- Weight & Dimensions: One carry-on item (7 kg/15 lbs) with maximum dimensions of 45 inches (115 cm).
- Additional Items Allowed: Handbag, laptop bag, or small personal items like coats or baby essentials.
Special Carry-On Considerations:
- Musical Instruments: Must comply with size and weight limits or require an extra seat booking.
- Sports Equipment: Properly packaged items like golf bags or surfboards may be carried as part of checked or special baggage.
Excess Baggage Policy
For items exceeding the FBA:
- Domestic Flights: Charges are PHP 200–250 per kilogram, depending on the route.
- International Flights:
- Oversized baggage: USD 150–200 per piece.
- Overweight baggage: USD 50–100, depending on the destination.
Special Items and Restricted Goods
Philippine Airlines provides specific guidelines for transporting unique or sensitive items:
- Sports Equipment: Accepted with fees; oversized equipment requires pre-arrangement.
- Lithium Batteries: Must be hand-carried; batteries exceeding 160Wh are prohibited.
- Human Remains: Must follow documentation and packaging protocols.
Tips for a Smooth Travel Experience
- Pre-Purchase Extra Baggage: Save costs by booking additional allowances online before check-in.
- Secure Packing: Use sturdy, labeled luggage to avoid damage or misplacement.
- Plan Ahead: Familiarize yourself with restrictions, especially when carrying special items like instruments or sports gear.
Philippine Airlines’ clear and customer-centric baggage policies ensure travelers can prepare effectively, avoiding last-minute surprises. Whether flying domestically or internationally, adhering to these guidelines will enhance your overall travel experience.
Additional Infant Travel Tips
When traveling with an infant on Philippine Airlines, preparation is key. Consider these tips to enhance your travel experience:
- Plan for Excess Baggage Fees: For domestic flights, understanding the cost of excess baggage is important. You might ask, “How much per kilo is excess baggage on Philippine Airlines domestic flights?” Since fees vary, consult the airline directly to plan and budget accordingly.
- Check-In Baggage for Infant Gear: Comply with Philippine Airlines’ restrictions for check-in items like strollers and car seats to ensure they are transported safely.
Philippine Airlines Baggage Assistance and Tracking
Philippine Airlines (PAL) ensures passengers receive assistance in handling checked baggage issues such as delays, damages, or losses. Below is a guide on how to navigate their baggage support services.
Reporting Baggage Issues
For missing, damaged, or left-behind baggage, you can report issues at Baggage Assistance Counters located in arrival terminals.
Counter Locations:
- Terminal 1 (International): MacroAsia
- Terminal 2 (Domestic): MacroAsia Domestic Baggage Claims Office
Missing Baggage
If your baggage doesn’t arrive at the carousel:
- Report Immediately: Approach the Baggage Assistance Counter to file a report.
- Receive a Reference Number: This will be used for tracking your luggage.
- Tracking Process: PAL employs a shared system to locate baggage and keeps passengers updated.
For international flights, if the baggage is still missing after seven days, passengers need to complete a Baggage Claim Form for further claims.
Damaged Baggage
If your baggage is damaged upon arrival:
- File a Report: Notify the Baggage Assistance Counter right away.
- Documentation: Staff will document the damage and offer immediate assistance.
Policy on Damaged Baggage:
- Compensation is limited under the General Conditions of Carriage or Montreal Conventions, unless a higher value was declared.
- Exclusions:
- Wear and tear, including minor cuts, dents, and scratches.
- Damages to fragile items, straps, or zippers due to improper packing.
Left-Behind Baggage
If you leave your baggage behind or take the wrong bag by mistake:
- Contact Assistance Immediately: Provide details to the Baggage Assistance Counter.
- International Flights: Submit required documents, such as your passport and Customs Declaration Form, for customs clearance.
Tracking and Assistance Tools
Philippine Airlines provides a Baggage Issue Reporting Portal to:
- File reports online if unable to visit the counter in person.
- Track updates using the reference number provided.
For common baggage questions like:
- “How much per kilo excess baggage for Philippine Airlines domestic flights?”
- “What is the 2PC baggage allowance for international flights?”
Refer to PAL’s baggage services or customer support for clarity.
Enhancing the Travel Experience
Philippine Airlines demonstrates a strong commitment to addressing baggage concerns effectively. Travelers are encouraged to familiarize themselves with the baggage policies to ensure smooth resolutions.
Whether clarifying international baggage allowances or planning domestic trips with infant gear, PAL’s proactive support makes for a seamless travel experience visit www.goairrider.com
Frequently Asked Questions
What is the 2PC baggage allowance in Philippine Airlines?
The 2PC baggage allowance permits passengers to check in two pieces of baggage, each not exceeding 23kg (50 lbs) and a combined dimension of 158cm (62 inches). This applies to specific international routes. Always verify the allowance for your route on the airline’s official website or by calling +1-844-987-7017 for inquiries.
How many kilos of baggage is allowed on Philippine Airlines international flights
For Economy Class, international flights generally allow 23kg per piece, while Business Class may offer higher limits. Allowances vary depending on the destination and fare class. For exact details, refer to your ticket or contact Philippine Airlines at +1-844-987-7017.
What are the Philippine Airlines’ extra baggage fees for international flights?
Extra baggage fees vary by destination and weight, typically ranging from USD 5 to USD 150 per piece or kilo. To save costs, purchase additional baggage allowance in advance through the airline’s website. For exact rates and details, contact +1-844-987-7017.
What is the Philippine Airlines check-in baggage size limit?
The check-in baggage size limit is 158cm (62 inches) for the total of length, width, and height. Baggage exceeding this size may incur oversized fees. To avoid extra charges or inconvenience at the airport, confirm your baggage dimensions beforehand. For assistance, call +1-844-987-7017.
How much does excess baggage cost for domestic flights on Philippine Airlines?
Excess baggage fees for domestic flights are charged per kilo, typically ranging from PHP 200-400. To save money, consider pre-purchasing additional baggage allowance online. For specific pricing and policies, check your flight details or contact +1-844-987-7017.